Frequently Asked Questions
Find the answers to common questions about our services, membership, and care options.
Your Questions, Answered
What are your office hours?
Mon – Fri: 7:30am – 7:00pm
Sat 9:00am – 5:30pm
Sun 10:00am – 5:30pm
Are you open on the holidays?
All Urgent Care of Oconee clinics are closed New Year’s Day, Easter, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day
What insurances do you accept?
Our accepted insurances are listed here at Insurance Information. This list is not a guarantee of benefits or coverage. Please contact your insurance carrier with specific questions.
What if my insurance plan is not listed?
Urgent Care of Oconee accepts patients without insurance and offers a competitive self-pay fee for a clinic visit. Extra services have additional costs. Self-pay services are paid in full at the visit. You can download our Self-Pay Fee Schedule for a detailed breakdown of costs.
Additionally, we offer the UCO Membership Program, designed to help those who are uninsured or underinsured. This program provides medical services for a monthly fee of $39 per individual, covering a review of medical history, medical examinations, diagnoses, and treatment plans. Additional charges apply for specific services.
To learn more about our membership program, visit our membership page.
What if I do not have health insurance?
Urgent Care of Oconee has agreements with most major health plans. If a patient is not covered by an out of network plan, we offer a competitive self-pay rate for all services and are happy to provide any documentation needed for the patient to file for out of network benefits with their insurance company.
We also offer the UCO Membership Program, designed to help those who are uninsured or underinsured. This program provides medical services for a monthly fee of $49 per individual, covering a review of medical history, medical examinations, diagnoses, and treatment plans. Additional charges apply for specific services.
To learn more about our membership program, visit our membership page.
Do you offer payment plans?
Yes
What payment methods do you accept?
Visa, Mastercard, Discover, American Express, Debit card, cash
Please note: all credit card payments incur a 3% surcharge.
Can I pay my bill online?
Yes. Visit our online bill payment page for more information.
Do you have a self pay rate?
Yes, we offer a competitive self-pay rate for patients without insurance. You can download our Self-Pay Fee Schedule to view a detailed breakdown of costs for clinic visits and additional services.
Are you a VA authorized facility?
Yes, we are a VA Authorized Urgent Care Provider